4 Jobs in Hampton, NH
Partners Bank is Hiring a Customer service assistant Near Hampton, NH
Customer Service Assistant I
Department : Branch Administration
Reports to : Branch Manager / Assistant Branch Manager
Supervises : None
Status : Non-exempt / full-Time on-site
Level : Level 5
Location : Wells, ME
Must already be authorized to work in the United States. Relocation is not provided.
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations.
We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
We look forward to having you join our team!
Summary :
The Customer Service Assistant I performs a variety of teller and customer service duties as needed. Is highly proficient in the processing of teller transactions, and able to complete basic customer service related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc.
Working within established guidelines, policies and procedures, the individual will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution.
Strong knowledge of the Banks various deposit and electronic banking products and services is required. Using needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers needs.
Job Requirements for the Customer Service Assistant I :
- Minimum of one year of teller or customer service banking experience in a branch or call center environment
- Strong sales, service, interpersonal and communication skills.
- Interacts well with others and enjoys working with a variety of people in a team environment
- Adapts well to change and is able to effectively multi task
- Strong knowledge of teller and customer service processes, policies, guidelines and procedures
- Satisfactory product knowledge of banking products and service with ability for further development
Specific Job Functions Customer Service Assistant I :
- Highly proficient in the processing of various teller transactions and routine customer service related tasks and functions
- Able to identify cross sell opportunities and respond to various customers inquiries to recommend appropriate products or solutions to meet their needs
- Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc.
- Maintains and balances a cash drawer accurately and efficiently
- Provides a high level of service to customers, coworkers and team members
- Understands and follow various policies, guidelines and procedures including security, compliance and operations
- Participates in on-going job related training programs including but not limited to sales, service, compliance and product knowledge
- Performs additional duties as required
This Job Description for the Customer Service Assistant I describes the essential functions and qualifications of the job described.
It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability.
This is not a contract.
Our generous benefits are listed on our website : Partners.Bank / about / careers /
PIefb1c659412e-26289-33749002
Last updated : 2024-05-02
Job Summary
Full Time
$34k-41k (estimate)
05/04/2024
08/02/2024
partnersbankonline.com
SANFORD, ME
50 - 100
1933
MARK MICKERIZ
$10M - $50M
Related Companies
About Partners Bank
Partners Bank, formerly SIS Bank, was founded in 1933 and is headquartered in Sanford, Maine, with additional branch locations in Springvale, South Sanford, Limerick, Buxton, Waterboro, Wells and York, Maine, as well as Portsmouth and Rye, New Hampshire. Partners Bank, formerly SIS Bank, completed a rebrand in July 2019, which was strictly a name change; there have been no mergers or acquisitions, with the same people and same service. Partners Bank is a mutual savings bank that operates solely for the benefit of its deposit and loan customers and is focused on giving back to the communities w ...
here it serves. Deposits are insured in full by the Federal Deposit Insurance Corporation. Partners Bank is an Equal Opportunity Employer and Equal Housing Lender. For more information, please visit their eBranch at partnersbankonline.com, Facebook page at facebook.com/partnersbankonline or call 1-888-226-5747. Partners Bank will respond to messages and requests as soon as possible Monday-Wednesday, 9am-4pm and Thursday-Friday, 9am-5pm. We can also be reached at 1-888-226-5747 during normal business hours. For more information please visit our website.
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The job skills required for Customer service assistant include Customer Service, Call Center, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service assistant positions, which can be used as a reference in future career path planning. As a Customer service assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service assistant. You can explore the career advancement for a Customer service assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
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Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
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Organize and schedule customer orders to an appropriate department.
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Follow up with customers at a later date.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
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Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
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Responding to questions with positive language can greatly affect how the customer hears the response.
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These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
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Ask for direct feedback from customers and colleagues in order to have a room for improvements.
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Step 3: View the best colleges and universities for Customer Service Assistant.
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